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FedUp90
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How can I cancel my mobile account, without calling customer service?

I have not used my virgin sim card for about a year, and I don't want to deal with the idiots at customer services. Why is there not an easy online way to cancel mobile accounts. This would save everyone time and money, and help people with speech impediments. Instead all I can see on this site is a lot of ways to waste money on a rubbish service. 

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Forum Team
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Re: How can I cancel my mobile account, without calling customer service?

Hi FedUp90, 

Sorry to hear that you're looking to cancel your mobile account, we'll be sad to see you go. 

I'd love to help here as you don't wish to call, therefore I'll send you a personal message asking for further details. 

I look forward to hearing back from you soon. 

:) 

Emma_C - Forum Team
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