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How Long Before Virgin SIM Is TurnedOff

hurdy
Joining in

Hi,

I recontracted my Ultimate Oomph bundle a couple of weeks ago and as part of it I had to take out the standard O2 SIM to replace my Virgin SIM.

The O2 SIM arrived a few days later, however my son uses the Virgin SIM at the moment and he is currently away from home. How long do I have before the Virgin SIM stops working? I don't want to leave him with no service and I also need to arrange porting his number across.

 

Thanks.

2 REPLIES 2

John_GS
Forum Team
Forum Team

Good morning hurdy

Thanks for posting and welcome to the community. I will PM you now to assist further with this.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hello @hurdy

Thanks for joining me on PM - just to update the thread, advise was given regarding this 🙂

Let us know if you need further assistance or if you need further assistance.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill