Hello I need help - Parked Order

[rayyanmcr1]

Hello I ordered a phone on 36 months contract 2 days ago iPhone 13 pro max graphite 128GB and Apple Watch 

it still says my order is parked why is that please reply 

[MOD EDIT: Subject title changed for clarity]

[Zak_M]

Good morning @rayyanmcr1. 

Welcome to the forums and thank you for taking the time to post. 

Sometimes orders are parked due to additional checks needed, Unfortunately we are not able to provide you with an update on this, however if you give our team a call on 0345 6000 789 they will be able to advise you further. 

Kind regards,

Zak_M