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Paperboy
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Headphone mic not working

I recently upgraded to an iPhone 7 - now the mic on my headphone will not work with the phone. Anyone know why, or how to fix this?

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Re: Headphone mic not working

Hi there Paperboy, thanks for your post.

 

I'm sorry to hear of the issues you are having with this.

 

Just to confirm have you tried any other headphones to see where the issue is from?

 

Thanks

 

Nathan B

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Paperboy
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Re: Headphone mic not working

Unfortunately, I don't have another set with a mic

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Re: Headphone mic not working

Are these the headphones you got with this specific phone? 

 

Nathan B

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Paperboy
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Re: Headphone mic not working

I bought them to use on my previous phone, the iPhone 5ES, and they worked fine. It only stopped working with my new iPhone 7.

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Re: Headphone mic not working

Ah I see, how long have you had this handset for?

 

Thanks

 

Nathan B

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Paperboy
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Re: Headphone mic not working

About a year

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Re: Headphone mic not working

It would be best to check with another set of earphones to see whether to problem lies with them.

Ryan_N - Forum Team
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Paperboy
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Re: Headphone mic not working

will do

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Re: Headphone mic not working

Keep us posted 🙂 

Ryan_N - Forum Team
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