I rang virgin media few times and I don't know they fix it or not .... But it went back to normal again.. Also I got a new contract on that phone No caller ID is grayed out.. I dont bother ringing them when I see you comments..
Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are having a problem with your caller id. Apologies as well for the time it's taken to respond to your post. Has this been sorted out for you since your post?
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