Gaps between numbers

[Jmhall3000]

Given that everyday my iphone spaces all my contacts, so I lose caller ID and can’t make most calls, I have :

1) Had this problem for a year

2) Have dial assist turned off

3) Have to change language back and forward everyday now

4) Have also noticed, along with waiting thirty/forty seconds before my calls start to ring that about half my calls have an international ring tone, even calling someone stood next to me in my house in Cheshire- is this,along with crap signal strength something to do with funnelling calls through some shoddy European network which then messes with the dialling code?

[Corey_C]

Hi Jmhall3000,

Thanks for your post and apologies for the delayed response. Have you been able to get this sorted since your post? If not, have you tried factory resetting your iPhone? We also do have our handset help guide that can help with your iPhone https://devicesupport.virginmedia.com/customer/manufacturer/Apple 

Cheers,

Corey C

[enlli]

https://community.virginmedia.com/t5/Virgin-Mobile/iPhone-Dial-Assist-Problems/td-p/3795425/page/13

From post 60 on

[teabag]

The fix posted by @R101 should sort you out  https://community.virginmedia.com/t5/Virgin-Mobile/iPhone-Dial-Assist-Problems/m-p/4134624/highlight...

[HW1954]

I have had exactly the same problem for over a year I have tried factory settings and every day I have to reset.

[enlli]

---

@HW1954 wrote:
I have had exactly the same problem for over a year I have tried factory settings and every day I have to reset.

---

And have you tried doing what is suggested in the link above

https://community.virginmedia.com/t5/Virgin-Mobile/iPhone-Dial-Assist-Problems/m-p/4134624/highlight...

[Ashleigh_C]

Hi there @HW1954

Thank you so much for posting to our Community Forums and welcome! It's great to have you on board! 

I'm so sorry to hear you are having this issue with your phone! Can I ask if you can use the links provided above where this issue has been resolved for other users? 

Let me know if they are of help! Thank you. 

[HW1954]

Go to:

Settings -> mobile data -> SIM Applications -> tap "Roaming" -> tap "Select Mode"
Im now trying this

I found "automatic" was selected by default.
Tap manual -> then choose National.
Now make sure your numbers are set to the correct format. If not change region to anything other than UK (Settings -> General -> Language and Region -> Region) and then change back to UK region.