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Gareth80
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Fraud

I've never had virgin media account and some how someone has managed to set up an account in my name 3 years ago and run up a bill of £107 and now I cant get connected until I pay the bill first but it was not my bank or my address I have lived in my property for 5 years is there some thing I can do to get connected without having to pay someone else's bill

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Gareth80
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Fraud

Someone has set up an account in my name 3 years ago and run up a bill of £107 and I now can not get connected unless I pay a bill that was not mine but I've lived in my property for 5 years is there anything I can do about this 

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Megan_L
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Re: Fraud

Hi Gareth80, 

thanks for using the forums to get this issue with this account looked into, I am sorry that you cannot get our services due to this. 

Can I ask you to just tell me what information they have used of yours (don't give me exact details like bank numbers, addresses, names, just a general breakdown please)

Have you moved into this property recently?

Thanks,

Megan_L

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