on 07-07-2021 09:09
So recently, whenever I pay my monthly phone bill its £9 instead of £6. I haven't spent extra on calls, texts or mobile data, or text or call numbers that charge extra. Has anyone else got this, or does anyone know why its happening?
on 08-07-2021 09:14
Hi lrc18,
Thank you for taking the time to get in touch, and a very warm welcome to the Community Forum.
I'd be more than happy to look into this for you. I'll just need to confirm a few details via Private Message. Please look out for a purple envelope in the top right corner of your screen.
Kind regards,
Laurie