Extend ring time before answerphone kicks in

[timo91]

As per the title. I have a Virgin sim and I want to extend the time it rings for before it goes to answerphone, as it is currently only about three rings.

The Help page here tells you how to do it:

https://www.virginmedia.com/help/virgin-mobile-voicemail

But inputting the correct code (the post-2017 code) results in an error: "Connection problem or invalid MMI code".

Any ideas?

[Ayisha_B]

Hi @chrissie1,

Thanks for coming back to us with the update, appreciate it. 

Glad to hear you are happy the issue is resolved and if you do need any further assistance, please do not hesitate to come back to us.

Have a lovely evening 🙂