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a_ukboy
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EU data limit on V.VIP

Does anyone know what the fair use limit is for data while roaming in the EU? I know there’s a calculator to work this out, but the sim on this package is £0 because it’s part of the home broadband package! 

Thanks 

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teabag
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Re: EU data limit on V.VIP

Brought separately that SIM costs £27, so would think that's best figure to go on untill you get a firm answer.

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Re: EU data limit on V.VIP

Hi a_ukboy,

 

Thanks for your post and hope you're all set for your break away!

 

The fair usage policy would be the same even though the tariff is essentially cost free.

 

You'll be able to use your allowances as you would in the UK at no extra cost.

 

David 

 

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a_ukboy
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Re: EU data limit on V.VIP

So today I called CS, I asked what my fair usage is for data while roaming in the EU, I got told it’s unlimited, I asked him if he’s sure and he put me on hold, 5 mins later he comes back and says because of the plan I’m on, he’s had it confirmed the usage in the EU is unlimited!

im not so sure!! 

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Re: EU data limit on V.VIP

Please see this link and hope you find it useful with regards to your Fair Usage query.

 

Regards,

 

Lisa_CH

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teabag
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Re: EU data limit on V.VIP

I think @a-ukboy  just needs a straight/confirmed answer as to what price he needs to put into the EU FUP calculator ?

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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Re: EU data limit on V.VIP

Ah sorry about that. I've spoken to a colleague about this and you should put £32 in the calculator.

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a_ukboy
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Re: EU data limit on V.VIP

Where have you got £32 from? The unlimited sim is £27...

However when I quoted to the UK CS rep that the unlimited £27 sim has a fair use In the EU, he told me I don’t have that sim, I have the V.VIP sim which is unlimited to use while in the EU..

Sorry I’m not having a go at you, I just want some clarification.. 😊

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Re: EU data limit on V.VIP

Sorry for any confusion. 

If you're on an unlimited tariff and the SIM would cost £27.00 if you were paying for it then you'd be able to use 11.28G within a four month period. 

You can find out more if you'll be travelling for a long period of time here. If you still have any concerns let me know 🙂 

Emma_C - Forum Team
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teabag
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Message 10 of 11
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Re: EU data limit on V.VIP

@a_ukboy

It looks like @Lisa_CC was correct with the price of £32.

On another thread where the bundled price has gone wrong, the seperate price taken for the bundled unlimited SIM was £31.99, and not the £27 charged for the normal unlimited SIM.

https://community.virginmedia.com/t5/Virgin-Mobile/v-vip-upgrade-with-unlimited-sim/m-p/4003861#M142...

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