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Sam-7
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Message 21 of 36
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Re: EE’s 800 MHz frequency


@japitts wrote:

@Sam-7 wrote:
No,VM use only the 2600 MHz.

How sure of that are you?



Simple,I just asked VM customer service who told me their 4g frequency was 2600MHz.

I also used Asda sim and their 4g seems to be faster that VM 4g.

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japitts
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Message 22 of 36
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Re: EE’s 800 MHz frequency


@Sam-7 wrote:

@japitts wrote:

@Sam-7 wrote:
No,VM use only the 2600 MHz.

How sure of that are you?



Simple,I just asked VM customer service who told me their 4g frequency was 2600MHz.

I also used Asda sim and their 4g seems to be faster that VM 4g.


Well fair enough, can't say as I'm surprised by any CS agent not being aware of all the technical facts. The current situation is.. EE's 1800Mhz (base layer), 2100Mhz (extra capacity layer, ex-3G) & 2600Mhz (extra capacity layer) are all available to all to use. The 800Mhz extra coverage layer (which is mainly useful deep indoors and in rural areas) is the one reserved for EE & BT-Mobile 4g-calling users.

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Sam-7
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Message 23 of 36
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Re: EE’s 800 MHz frequency


@japitts wrote:

@Sam-7 wrote:

@japitts wrote:

@Sam-7 wrote:
No,VM use only the 2600 MHz.

How sure of that are you?



Simple,I just asked VM customer service who told me their 4g frequency was 2600MHz.

I also used Asda sim and their 4g seems to be faster that VM 4g.


Well fair enough, can't say as I'm surprised by any CS agent not being aware of all the technical facts. The current situation is.. EE's 1800Mhz (base layer), 2100Mhz (extra capacity layer, ex-3G) & 2600Mhz (extra capacity layer) are all available to all to use. The 800Mhz extra coverage layer (which is mainly useful deep indoors and in rural areas) is the one reserved for EE & BT-Mobile 4g-calling users.


The person I spoke to at virgin media CS wasn't sure what their 4G frequency was,he had to ask somene else.After checking with another person he cofirmed their 4G was only 2600MHz.

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Magic_M
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Message 24 of 36
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Re: EE’s 800 MHz frequency


@Sam-7 wrote:

The person I spoke to at virgin media CS wasn't sure what their 4G frequency was,he had to ask somene else.After checking with another person he cofirmed their 4G was only 2600MHz.


Yeah, I wouldn't put too much stock in it to be honest. It's good that they tried asking someone else, just a shame that the other person didn't know either.

Currently connected to 4g on band 3 (1800MHz)

 

---

Band 20 would (well, I'm told does!) certainly fill in some of the dead spots around here but can't say I feel hard done to as it is.

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Sam-7
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Message 25 of 36
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Re: EE’s 800 MHz frequency


@Magic_M wrote:

@Sam-7 wrote:

The person I spoke to at virgin media CS wasn't sure what their 4G frequency was,he had to ask somene else.After checking with another person he cofirmed their 4G was only 2600MHz.


Yeah, I wouldn't put too much stock in it to be honest. It's good that they tried asking someone else, just a shame that the other person didn't know either.

Currently connected to 4g on band 3 (1800MHz)

 

---

Band 20 would (well, I'm told does!) certainly fill in some of the dead spots around here but can't say I feel hard done to as it is.


I knew VM's 4G was only 2600MHz before I contacted them, I just wanted to make sure VM confirmed this in my recording of the call.

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paulchambers061
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Message 26 of 36
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Re: EE’s 800 MHz frequency

I'm on lte band 3 (1800mhz).

Apps (on android) like lte discovery will report that sort of information. 

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Superuser
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Message 27 of 36
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Re: EE’s 800 MHz frequency

There is no 2600MHz anywhere near me

Phone is on 1800MHz

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japitts
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Message 28 of 36
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Re: EE’s 800 MHz frequency


@Sam-7 wrote:


I knew VM's 4G was only 2600MHz before I contacted them, I just wanted to make sure VM confirmed this in my recording of the call.


As others have already pointed out... you knew (and it seems, know) incorrectly.

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Sam-7
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Message 29 of 36
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Re: EE’s 800 MHz frequency


@japitts wrote:

@Sam-7 wrote:


I knew VM's 4G was only 2600MHz before I contacted them, I just wanted to make sure VM confirmed this in my recording of the call.


As others have already pointed out... you knew (and it seems, know) incorrectly.


Pls,tell me how Im incorrect?

Oh,wait a minute...."others have already pointed this out"

 

 

 

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Sam-7
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Message 30 of 36
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Re: EE’s 800 MHz frequency

I know VM have access to 1800MHz but it doesn't mean I can get 1800MHz on my VM sim only deal.I also checked before I contacted CS that VM used 2600MHz.This was also confirmed by CS that they use 26MHz.So how is my information wrong?...(Unless CS lied to me,my information is correct).

Here is the scenario,I checked on the internet to see what VM's 4G frequency was,it stated 2600MHz.I then contact Virgin Media's CS,they confirm it was 2600MHz.My information is not incorrect.You check the internet and find out VM have access to 1800MHz (correction,having access to 1800MHz and customers receiving 1800MHz is two different options) when using the www.matt.qa/ee/ and VM coverage checker,yet you believe in your findings but not mine.You must work for VM,with all the rest of them who have posted on this thread who believe VM's 4G use 1800MHz frequency.

I am wise to companies and Government bodies putting employers on forums to try and convince customers otherwise.

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