cancel
Showing results for 
Search instead for 
Did you mean: 

Dubai data roaming

Char101
Joining in

I’m off to Dubai on Monday but I don’t have an option on my phone to turn off data roaming. I obviously want to avoid these charges but don’t know how to switch it off because it’s not in my settings. Also if I wanted some sort of data roaming allowance how do I go about it? I can never get in touch with someone from virgin. 

3 REPLIES 3

g0akc
Problem sorter

What phone do you have?

------------------------------------------------------------------------------------------------------------------------------
I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!

enlli
Very Insightful Person
Very Insightful Person

There are no add on data roaming packages on Virgin

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Ashleigh_C
Forum Team
Forum Team

Hi there @Char101

 

Thank you so much for your post and welcome back to the forums. 

 

Just wanted to pop in and confirm that @enlli is correct and we do not have data roaming packages, but we can look into turning this off for you. 

 

I will send you a PM now so we can arrange this. 

 

Please keep an eye out for the purple envelope in the top right corner of your screen. 

 

Thank you.