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arronhayre
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Delay in receiving text messages

So i swapped to virgin mobile about 3 or 4 months ago, but recently (probably the best of a week or two) I've had difficulties in receiving text messages. I do not know if the same applies to sending text messages however.

I don't seem to be receiving any text messages until the next morning. I have noticed if i restart my phone the text messages come through instantly in one large bulk. This is extremely annoying when i have to deal with two factor authentication for so many products (paypal, bank, facebook, instagram etc)

Does anyone know what this is caused by or how to fix it?

My phone is a google nexus 6p and it is on the latest firmware update.

Thanks,

Arron

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Re: Delay in receiving text messages

Thank you for getting in touch arronhayre. 

 

i am very sorry to hear you are having problems receiving your text messages. 

 

Can you please confirm if this happens in a certain area, such as at home or all over?

 

Do you have any problems with the signal dropping on the handset and again, is this in certain areas?

 

Thanks, 

 

 

 

Nat
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