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Mysterbee
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Data roaming in Crete not working

My moto g6 won't connect to data in Crete. I have updated the apn via text and checked it's the correct settings for my sim - purple sim so uses APN: internet.proximus.be  from what I can understand.  I've rebooted and left it for 24 hours. Any thing else I need to check or can do?

TIA 

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Forum Team (Retired) Joe_F
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Re: Data roaming in Crete not working

Hello Mysterbee

 

I am sorry to hear that, can you confirm if you activated your roaming before you left for your trip?

 

Thanks Joe_F

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Mysterbee
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Re: Data roaming in Crete not working

Yes, roaming was on before we left.

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Forum Team (Retired) Joe_F
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Re: Data roaming in Crete not working

OK, Have you tried a manual network search on your device and tried to connect to the available networks that way?

 

Thanks Joe_F

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Mysterbee
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Re: Data roaming in Crete not working

I'm on the phone network (GR Cosmote) so can make phone calls/text but can't use data services. 

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Forum Team (Retired) Joe_F
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Re: Data roaming in Crete not working

OK and just to check, in your phone settings data roaming is switched on?

 

Thanks Joe_F

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Mysterbee
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Re: Data roaming in Crete not working

... it won't manually connect to any other network.

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Mysterbee
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Message 8 of 10
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Re: Data roaming in Crete not working

Hi, data roaming is on. Can I check the correct apn settings for the purple sim for my phone (moto g6) as I've seen several different  versions (none of which seem to work)!

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Forum Team (Retired) Joe_F
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Re: Data roaming in Crete not working

I am going to pop you a private message now 🙂

 

Thanks Joe_F

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Mysterbee
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Re: Data roaming in Crete not working

Ok
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