on 29-03-2022 20:35
I’m a pay monthly customer and I am going to Dallas, Texas tomorrow.
I know that I won’t be able to use my U.K. data whilst away but does anyone know if it’s possible to buy data through Virgin to use in North America and how much it costs?
tried contacting Virgin through the text messaging service but that was this afternoon and I’ve had no reply since.
thanks.
on 29-03-2022 21:30
Sadly, there are no data add ons you can buy. It's very expensive roaming in the USA
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on 29-03-2022 21:54
Yeah I was in doubt as to whether it was possible tbh.
I would imagine that a lot of places I’ll be able to use wifi when I’m there. To avoid these big costs is it as simple as just turning data roaming off in my settings or are there any other settings I should switch off before I go?
thanks for your help.
on 30-03-2022 11:35
Hi @rfitz04
Welcome to the community!
All of our roaming information on the US can be found here. As @enlli has said there is unfortunately no data addon you can purchased and would be charged as advised in the link provided. Please let me know if you have any further questions or concerns, we'll be here to help.