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Sh1988
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Credit fail

Hi i have had a problem with credit check failing and i dont know why i have tryed to contact the company who carrys it oit with no reply emails not working and phone number. When i was on the phone to virgin they did not understand why i was calling and done the credit check again so this will now affect my credit seriously and i want this sorted Samantha 

 

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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wez
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Re: Credit fail

Delete your personal info from your message - the site team will be along to help you soon
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Forum Team (Retired) Ben_N
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Re: Credit fail

Hi Sh1988,

 

Really sorry to hear this. 

 

We can't overturn a credit decision and we have no control over what the outcome will be. We use an outside company for this information.

 

Thanks

Ben_N

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Sh1988
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Re: Credit fail

How do i contact the company that do the credit check as the contact details virgin gave me do not work

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Forum Team (Retired) Ben_N
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Re: Credit fail

The contact information for them can be found here.

 

Ben_N 

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