Contract - parked?

[Peterparker245]

I've just found out my order is Parked after placing it over the phone I'm just wondering why this is 

[MOD EDIT: Subject title changed for clarity]

[Kath_F]

Hi Peterparker245, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community.

Apologies to see that your order has been parked. Usually this means we need to double check a few things with you before we can fully accept the order. It could just be as simple as confirming payment details though so try not to worry. It doesn't mean that the order hasn't been accepted. 

The team will be in contact with you however if you need to speak to someone asap then give them a call on 0345 600 0789 for them to check things for you. 

Keep us posted on how things go. 

Thanks,