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Contact with Virgin media

david_greenshie
Joining in

I have been told that my pay as you go will be switched off. I am trying to get a refund but have to phone cannot do it online despite having an on line account absolutely disgusting service. I am in Austria so if I phone 789 as they say am I charged with this as a call from abroad?

1 REPLY 1

Gareth_L
Forum Team
Forum Team

Hi david_greenshie

Sorry to hear about this 
I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L