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Meup93
On our wavelength
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Message 11 of 12
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Re: Consistently Poor Signal

I've had consistently poor signal on virgin everywhere and I'm sick of virgin mentioning it's the device I had them say that when I was getting delayed notifications now that's sorted and working fine with the same device. Now the signal is a nightmare 3g and 4g it's not about sharing ee masts as other places have great signal on virgin just virgin never admit a fault worst customer service ever. Tesco uses 02 masts and they dont have a problem 

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MarkWLB
Joining in
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Message 12 of 12
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Re: Consistently Poor Signal

Virgin are going to call me and run some tests on my phone. They've already sent me two new SIM cards to no effect. I am certain it's not my phone because off iv switch over to 3G the signal improved somewhat but can still be very patchy. We'll see what happens but if they try blaming my phone I for one will not be happy.

Regards,

Mark

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