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Compensation following Virgin Mobile service disruption

We’re sorry about the Virgin Mobile service disruption on Tuesday and will be compensating our customers. 

Find out more here > www.virginmedia.com/update

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RESOLVED - Trouble making & receiving calls/texts and using data

We apologise for the disruption and inconvenience some of our Virgin Mobile customers have experienced today. This was due to a technical issue which we’ve now resolved.

We will be compensating our customers for the loss of service and will let them know the details shortly.

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