Menu
Reply
  • 1.1K
  • 30
  • 330
Moderator
Moderator
15,096 Views
Message 1 of 2
Flag for a moderator

Compensation following Virgin Mobile service disruption

We’re sorry about the Virgin Mobile service disruption on Tuesday and will be compensating our customers. 

Find out more here > www.virginmedia.com/update

  • 1.1K
  • 30
  • 330
Moderator
Moderator
9,004 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

RESOLVED - Trouble making & receiving calls/texts and using data

We apologise for the disruption and inconvenience some of our Virgin Mobile customers have experienced today. This was due to a technical issue which we’ve now resolved.

We will be compensating our customers for the loss of service and will let them know the details shortly.