on 06-01-2022 14:00
I was charged more than £4 for a call to a company helpline beginning 0345. I thought 03 numbers were included in my unlimited (oomph) minutes. Is that not correct? Thanks
on 06-01-2022 14:04
They should be part of your inclusive minutes as a non geographic number
Virgin owe you money
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on 06-01-2022 17:51
Hi Mark562
Thanks for posting. Sorry to hear of the call charge dispute. I shall PM you now to take a further look into this.
Best,
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on 06-01-2022 19:16
Hi @Mark562
Thanks for joining us on PM. Yeah 0845 numbers are not free I'm afraid.
