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Changing Mobile Number

MJB2022
Joining in

Hello

I am a Virgin mobile customer and would like to change my phone number. How do I do this? 

1 ACCEPTED SOLUTION

Accepted Solutions

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi MJB2022, 

Thank you for your post, I will need to take a closer look into this for you, to see what we can do. Keep an eye out for the purple envelope 🙂

Zoie

See where this Helpful Answer was posted

3 REPLIES 3

Robert_P
Forum Team
Forum Team

Hello MJB2022

 

Thanks for posting in regards to changing your mobile number, we appreciate you taking the time to raise this via the forums and welcome to the community.

 

Is there a specific reason you're looking to change the number? Are you looking to bring an existing number over to a new account from another provider? Or just looking to change for another reason?

 

If it is a change of number for one from a previous advisor we would need a PAC code from the original provider. Let me know here and I'm happy to help.

 

Rob

I am just wanting a new number 

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi MJB2022, 

Thank you for your post, I will need to take a closer look into this for you, to see what we can do. Keep an eye out for the purple envelope 🙂

Zoie