To be brutally honest Daniel_Et, seriously looking to move away from Virgin/O2 mobile, due to persistant and ongoing signal problems since VM moved from EE to Vodaphone, now O2.
Each move has reduced my signal, to the point where it is more 'no signal' than 'good signal'
check out my previous posts :
https://community.virginmedia.com/t5/Virgin-Mobile/poor-signal-since-O2-swap-over/td-p/5242321
despite resorting to purchasing a new phone, still having the same old problems, making things difficult if not able to access the services I pay for.
3 phones, and the VM/O2 sim has problems with them all, whilst the '3' sim I have as spare service, gets full signal on all 3 phones, so it's not the phones. (and yes, I have had a replacement Sim)
According to O2 signal checker it's supposed to be good 4G indoors and out, where I live (Bournemouth) and surrounding areas (Poole and Christchurch) where I normally travel, BUT, the truth is, it's poor most places, though it sometimes gets 3G if I reset the Network Preferences.
As mentioned in the post mentioned, currently waiting for my move to O2 on 1st June, so cannot move yet, but once done, will move to '3' who also have 5G available here, which O2 don't.
Sadly, VM/O2 can no longer provide a decent service for the money they charge, so time to move on.
