on 18-12-2021 23:58
My account has just been swapped from EE to Vodaphone. My house seems to be in an area with poor Vodaphone coverage. I expect to have an unreliable phone service. I was expecting a problem - I bought a cheap Vodaphone SIM to test coverage and it did not look promising. Being prepared, I now have test figures from before and after the change, and also a test with a Giffgaff SIM in the same phone.
With EE I had full level in the Android indicator which dropped to 2/5 on Vodaphone. Although not up to the EE level in measurements, O2 was also considered full level by Android. It is a little odd - the O2 and Vodaphone masts are co-located. I think the O2 one may be higher and gets over the intervening hill crest better, but I am surprised there is much difference. EE and Three have another location on a hill that is not obstructed from my house.
It would be nice if I could be swapped to O2 instead of Vodaphone but I guess that might take 5 years, so I may just have to abandon Virgin Media if phone calls are now poor quality. I have checked the network data speeds and they are OK for my use, and even if they were poor it would not matter when I am at home as the phone would use the WiFi.
Does anyone have any helpful suggestions for increasing the signal in my house?
Eric
Answered! Go to Answer
21-12-2021 14:32 - edited 21-12-2021 14:33
@bures wrote:Since the switch my signal has virtually dropped to zero, so I am unable to make/recieve calls
Switching to EE which has a mast in our village
When I spoke to Customer Service yesterday they told me that If I was to go on a better mobile package the problem would be cured - Really !
Anything to make a sale. Problem is it's a cheap outsourcing company that pays poor wages so the odd sales bonus does not go amiss.
If Vodafone are poor in your village then the only answer is a move to EE or one of their MVNOS, unless you are in the position to use WiFi Calling
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