on 15-06-2022 18:44
I think ive tried everything, it worked intermittently when i first arrived at ferry terminal now nothing
Answered! Go to Answer
on 15-06-2022 18:53
Hello Adamsaxeman,
Thanks for your post and welcome to the community.
Can I ask what phone model you have?
Let us know,
on 15-06-2022 18:53
Hello Adamsaxeman,
Thanks for your post and welcome to the community.
Can I ask what phone model you have?
Let us know,
on 15-06-2022 20:32
Hi its a i phone SE 2020 model
My wife has same phone and is also with Virgin but has no issues
on 15-06-2022 20:42
Thanks for the response there,
Can I ask are you able to run through these settings?
Select Apps from the Home Screen
Select Virgin SIM Toolkit Icon
Select Roaming
Select Mode
Select Manual
Select International-you are done, go back to Home Screen
Let us know if this works,
on 15-06-2022 20:59
Hi
no we both dont have this on either of our phones
15-06-2022 21:05 - edited 15-06-2022 21:07
Try this
Settings > Mobile Data > SIM applications > Roaming > Select Mode > Manual > International
Reverse that last step when you return to the UK (if that works)
on 15-06-2022 21:18
Hi
no That didn’t work, I’m afraid
on 16-06-2022 09:15
Hey Adamsaxeman, thank you for reaching back out.
Okay, this should have worked for you.
As this didn't I am going to send you a PM, so we can look into this for you.
Please out look for the purple envelope. Thanks
Matt - Forum Team
New around here?