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Ian555
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Cant recieve calls or messages from some numbers

Can't receive texts or calls from some numbers. All else seems to be fine and the numbers are not on booked list

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Elektrosam
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Re: Cant recieve calls or messages from some numbers

Seems like a lot of people are having this sort of issue at the moment - myself included Smiley Sad

not good - come on Virgin sort it out

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Forum Team
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Re: Cant recieve calls or messages from some numbers

Hi Ian555,

 

Thank you for your post. I'm sorry to hear about this. 

 

Are the numbers from one specific provider or different ones?

 

^Martin

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Ian555
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Re: Cant recieve calls or messages from some numbers

hi it a range of numbers  including my home virgin landline, i just get a message saying the number isn't correct when i try to phone my mobile. it seem to be numbers that have been in my contact list. I have put my sim in a new phone and the problem remains so it is not a problem with the phone. I am thinking of requesting  a PAC code and getting a new sim from another  provider, but would prefer to stay.

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Re: Cant recieve calls or messages from some numbers

I'm sorry to hear this has been the case, i'm going to send you a private message so I can check this further.

 

Thanks

 

Nathan B

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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