Thanks for your post and welcome to our community post.
I'm really sorry to hear you're having trouble logging into your online account.
Can you confirm if the account has already been created?
Have you tired on another browser?
Are you able to log in via the app?
Let us know.
I tried all above, I can not log on to my new account as it says not valid.
The email sent with link didn't work, it crashed everytime I tried it.
I downloaded a programme called cc cleaner and since then it worked.
Think it must have been all the garbage from your end
I'm having a problem logging in on Opera, but Firefox seems OK. Opera used to work but not for a couple of weeks