I really hope someone can help me, I've been trying for several days to login to my mobile account but it won't log me in. I know my email address and password is right as it's saved to Google so it automatically puts it in & I haven't changed my password I get a green tick at the side of both my email address and my password telling me they're right but it won't log me in I keep getting an error msg, plss help me!!!!
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Hi Paul yes I've tried IE, & Firefox, both my VM account & my Vmobile both have the same pw, & I've tried my sons phone & pc & ipad but nothing I just don't understand how it says my pw & email address are right because there's a green tick at the side of each one that tells me they're right, if the pw was wrong then there'd be a red cross I dunno what the hell to do??