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jbarden
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Cannot turn off websafe

I suddenly started getting websafe on my iPhone, logged into my mobile account and made sure the parental features were off, however, it's still not working. Called customer services and she was rude and did not listen to me or understand the issue and just deleted my account instead.

Any ideas?

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teabag
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Re: Cannot turn off websafe

Websafe is a Virgin Broardband service, a few have had it when using mobile data - not sure why or how it can happen, but it usually disappears again in a day or two.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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jbarden
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Re: Cannot turn off websafe

Hi,

I know it is a Virgin Service that's why I ended up here 🙂 Glad it's not just me! Thank you for the advise.
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