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Cannot find my phones credit agreement

rockguinea
Joining in

I recently wanted to check my phone loan and information but couldn't find the credit agreement on paper or in all my emails. Could it be resent to me?

2 REPLIES 2

Carley_S
Forum Team
Forum Team

Hi rockguinea

Welcome to the community. 

Sorry to hear that you've not been able to find your credit agreement and loan details. Please join me on private message so I can locate your account and pass account security to discuss this further. You can see your private messages at the top of the page, in the envelope icon. 

Here to help 🙂
Virgin Media Forums Agent
Carley

David_Bn
Forum Team
Forum Team

Thanks for you latest private message @rockguinea.

I'm pleased that we've been able to have this resolved for you, and if you have any further issues, feel free to come back to our Community Forums for further assistance.

Kindest regards,

David_Bn