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Simon_DA1
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Cannot access voicemail

When I call voicemail, I am told to enter my PIN, which I do.  Then all I get is 10 seconds of silence, followed by “Thanks for calling Virgin voicemail” and it hangs up.  I cannot access any messages nor any menu options.  Any ideas?

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Paul_DN
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Re: Cannot access voicemail

Hi 

Simon_DA1,

 

Thank you for reaching out to us in our community, I am sorry you are having issues with your voicemail pin, I can help you with this.

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.


Regards

 

Paul.
 

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