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Alisondrapet
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Can’t send text messages from Turkey to non iPhone numbers have roaming on

Unable to send text messages from Turkey to UK to non iPhone numbers. Roaming is turned on.

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Re: Can’t send text messages from Turkey to non iPhone numbers have roaming on

Hi Alisondrapet,

 

We are sorry to hear this. Did you notify us that you was travelling before departing? Also have you enabled roaming through logging into your online account? Have you had an issues accessing mobile data and minutes as well as the texts. Please keep us posted when you can.

 

Many thanks,

 

Louis

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Alisondrapet
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Re: Can’t send text messages from Turkey to non iPhone numbers have roaming on

I have roaming enabled but did not inform you before travelling. Problem with text message. Internet is fine as using Wifi. Can’t connect to any Turkish provider. Can send text to other iPhones.

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Re: Can’t send text messages from Turkey to non iPhone numbers have roaming on

Hi Alisondrapet,

 

You will be able to use iMessage due to be connected to WiFi. Have you tried a manual network search? You can do this by selecting Settings> Mobile Data> Network selection> Then switch to manual to search for providers available in your area.

 

Many thanks,

 

Louis

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