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andyjck208
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Can't send text messages Nokia 5.1

Hello 

I have a Nokia 5.1 with a pay monthly SIM 

I can't send text messages! Phone keeps saying "Message not sent" in red 

I rang and spoke to someone who gave me some code to put in my phone then change a mail box number but it still didn't work 

Having been on hold for 25 minutes I was reluctant to ring again so asking the question on here 

Can someone please help? 

Kind regards

Andy 

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Re: Can't send text messages Nokia 5.1

Good Afternoon andyjck208,

 

Thanks for your post on our Community Forum and a warm welcome to you!

 

Sorry to see that you've been having issues with sending text messages on your mobile phone.

 

Did you update the 'Short Message service centre number' (SMSC) to +447458399008?

 

I'd also be intrigued to know if you're using a EE Hosted SIM card or a VM Controlled SIM that would have been issued within the last 18 months

 

David

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