Can't ring a specific landline lumber

[Kaylamurphy81]

I am trying to contact a landline number but it cuts out before it connects. 

I can ring this number from a landline and other mobile phones not on the virgin network. 

Please can you advise. 

[Zak_M]

Good afternoon Kaylamurphy81. 

Welcome back to the forums and thank you for taking the time to post. 

Are you having the issue with any other landline numbers or just the one specific one? 

Kind regards,

Zak_M