on 10-07-2021 10:52
I switched to virgin media Monday, on Monday I could receive call but couldn’t make them, from Tuesday to today (Saturday) I can only make call o cannot receive them, I can receive texts but not calls, if you try to call me it says my number is not recognised, I have literally missed so much important stuff this week it’s a joke, I have so many annoyed customers and I missed an emergency/cancellation appointment with my doctor over this!!! And no one will help!!!
on 10-07-2021 11:56
Good afternoon ladyskyline
Sorry to hear you cannot receive calls after porting into us, I have tried to have a look at things our end however wasn't able to locate your account with the details we have for you,
So I can look into this and get some information from you I will invite you into a private chat, please click on the purple envelope to accept?
Regards
Paul.