Same problem, can't make or receive calls, but also having problems sending texts, it just comes up as 'Sending' and then 'Message not sent'. Some have gone through eventually, but not until hours later. Internet seems to be working ok and all apps etc seem fine.
Thanks for your post on the Community and welcome. I'm sorry to hear that you are experiencing an issue with making calls. It looks like this was part of a wider issue that our technicians have resolved. Is your service working for you now?
Please let me know if I can help with anything else.
Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are having a problem with making outgoing calls. I can see that there was a fault that our technicians have resolved. Has your service been restored?
Please let me know if you require any further support or information.
Same thing has happened to my husband. Unable to make calls, send texts or use data. He can only receive texts. I went onto the account and it doesn't say that there are any problems with the account online.