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Can't call while abroad, roaming on

Matagal
Joining in

Me and my girlfriend, different acounts. When trying to make a call there is silence and call ends after a few seconds. We are on Greece at the moment, roaming on, International Call Bar is switched off. Both SIM cards replaced as advised. SMS goes through, calls not. Help!

1 ACCEPTED SOLUTION

Accepted Solutions

Hi Paul!

Suddenly all started to work, which is probably your doing.

Thanks a lot!

See where this Helpful Answer was posted

4 REPLIES 4

enlli
Very Insightful Person
Very Insightful Person

Try selecting the networks manually 

Cosmote has been reported as working with Virgin.  

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Paul_DN
Forum Team
Forum Team

Hi Matagal,

Thank you for reaching out to us in our community and welcome, sorry to hear you aren't able to make calls although you can send texts, I have been able to locate your account with the details we have for you, so I can help further I will need to clear Security, to do this I will send you a invite into a private chat, once received please click on the purple envelope to accept?

Regards

Paul.

Hi Paul!

Suddenly all started to work, which is probably your doing.

Thanks a lot!

Hey,

Glad to hear it is all back up and running, you are very welcome, if you have any further issues please do not hesitate to come back?

Regards

Paul.