on 25-11-2021 21:01
Me and my girlfriend, different acounts. When trying to make a call there is silence and call ends after a few seconds. We are on Greece at the moment, roaming on, International Call Bar is switched off. Both SIM cards replaced as advised. SMS goes through, calls not. Help!
Answered! Go to Answer
on 26-11-2021 18:22
Hi Paul!
Suddenly all started to work, which is probably your doing.
Thanks a lot!
on 26-11-2021 09:09
Try selecting the networks manually
Cosmote has been reported as working with Virgin.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 26-11-2021 11:24
Hi Matagal,
Thank you for reaching out to us in our community and welcome, sorry to hear you aren't able to make calls although you can send texts, I have been able to locate your account with the details we have for you, so I can help further I will need to clear Security, to do this I will send you a invite into a private chat, once received please click on the purple envelope to accept?
Regards
Paul.
on 26-11-2021 18:22
Hi Paul!
Suddenly all started to work, which is probably your doing.
Thanks a lot!
on 26-11-2021 18:43
Hey,
Glad to hear it is all back up and running, you are very welcome, if you have any further issues please do not hesitate to come back?
Regards
Paul.