on 19-08-2021 16:07
Help!
My poor son is away on his hols and has lost his phone…replacement SIM ordered, however he is gutted about his photos that were on his phone as they were from his first year at College.
My question is…if he pops his new Sim in will he be able to still access his pics in Gallery or is there a way he can salvage them?
Here’s to keeping my fingers crossed 🤞
on 19-08-2021 16:13
on 19-08-2021 16:17
Samsung A40, many thanks for your help
19-08-2021 16:20 - edited 19-08-2021 16:22
So here's the instructions for the built in gallery backup on recent Samsung devices
https://www.samsung.com/us/support/answer/ANS00060519/
As I said, it would all depend if he switched this on, or if it was on by default. If it wasn't set to backup to the cloud, unfortunately the pictures are gone.
They also might have been saved to an earlier cloud service, which is in the process of closing. However these are the instructions to try and recover files from there