Can I use a different SIM in my iPhone?

[GV]

Hi all,

as some of you might be aware, I’m in Spain and my Virgin mobile has let me down quite spectacularly. I have an iPhone 13 pro, will it be possible to put another local SIM card into it or is the phone going to be locked to virgin? 

if I were able to contact customer services I would but I’m in a real pickle here and I need a working phone. 

many thanks in advance. 
george

[enlli · Accepted solution]

Yes you can but you might want to try this first.

iPhone or iPad with a Physical SIM

• Select Settings from the Home Screen
• Select Mobile Data
• Select SIM Applications
• Select Roaming
• Select Select Mode
• Select Manual
• Select International

Then try manually selecting each available network in turn

[GV]

I tried yesterday. It seemed to have worked, I was receiving texts and voicemail etc. the problem is only one of the list of local networks seems to connect and there’s no sound seemingly at both ends. 

I think the best thing I can do now is get a local sim. I’m so disappointed, this has never happened to me with any other network before and customer services literally couldn’t care less! I have to go public on twitter for any responses!