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Calls to sky mobile - issue

antoniocfbarret
Joining in

I habe the same issue with my cousin.

 

If I call this person it does not ring.

 

 

[MOD EDIT: Post split from old thread and subject title changed for clarity. @antoniocfbarret please provide more information about your issue so the Forum can help]

3 REPLIES 3

Alex_RM
Forum Team
Forum Team

Hi antoniocfbarret,

 

Thanks for posting, and sorry to hear you're having some issues with making calls.

 

Can you confirm if this is just the one number with the issue, or other Sky mobile numbers too?

 

Are you able to text the number?

 

Alex_Rm

I think for the moment its only this number that I am more in contact with.

Thanks for confirming antoniocfbarret,

You advised that you could send a text to this number. Can we ask how you're calling this Sky Mobile number? Are you dialling the number from your keypad, or are you calling directly from your contact list?

Have you tried deleting the number from your contact directory, and re-adding the number, has this made any difference?

Kind regards Jodi.