on 11-10-2021 19:01
I habe the same issue with my cousin.
If I call this person it does not ring.
[MOD EDIT: Post split from old thread and subject title changed for clarity. @antoniocfbarret please provide more information about your issue so the Forum can help]
on 11-10-2021 19:04
Hi antoniocfbarret,
Thanks for posting, and sorry to hear you're having some issues with making calls.
Can you confirm if this is just the one number with the issue, or other Sky mobile numbers too?
Are you able to text the number?
Alex_Rm
on 12-10-2021 12:23
I think for the moment its only this number that I am more in contact with.
on 12-10-2021 12:35
Thanks for confirming antoniocfbarret,
You advised that you could send a text to this number. Can we ask how you're calling this Sky Mobile number? Are you dialling the number from your keypad, or are you calling directly from your contact list?
Have you tried deleting the number from your contact directory, and re-adding the number, has this made any difference?
Kind regards Jodi.