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Calls barred

Churchy2708
Joining in

Hi I've paid my outstanding bill and the accound hasnt been unlocked its 24 hours now, phone wont dial 789 and the message part in the app will not work 

1 REPLY 1

Ilyas_Y
Forum Team
Forum Team

Hey @Churchy2708, thanks for reaching out to us and a warm welcome to the Virgin Media forums.

I'm sorry to hear about the issues with the calls and the service not working.
I will investigate the matter further for you and invite you to a private message.
Watch out for the purple envelope inviting you in.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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