Calls and text

[andye1]

• Hi ive got a new phone coming tomorow but today i havnt been able to send or recieve texts and calls its like theyve blocked my sim a day early it keeps saying sim 1 not provisioned

[enlli]

Sounds like Virgin. You are not the first.

[Zoie_P · Accepted solution]

Hi Andye1,

Thanks for your post.

Sorry, you are not having the best service.

With your order were you advised you would be sent a new SIM?

Zoie

[andye1]

Hi thanks for your msg my new phone and sim arrived yesterday so it doesnt matter now i just had 1 day with no phone service.thanks for your time.andy

[Zoie_P]

Glad to hear you phone arrived and its all working 🙂
If you need anything else please pop back 

Zoie