on 01-03-2022 09:08
Hello.
looking for some help please.
I have recently noticed that my Iphone 6S plus isnt showing the name of the person who is calling me and i have no idea why? it used to and then all of a sudden stopped.
Also, I have tried direct calling but its coming up saying i have no credit and need to top up but im on a monthly contract?
any idea what could be causing the both issues?
Many thanks
Craig
on 01-03-2022 09:24
Hi @Craig080291
Thanks for posting on our community forum!
Have you tried the SIM in another device? Could you give this a try please?
Regards
on 01-03-2022 09:35
Hello.
Yes the sim card works fine in other device.
Many thanks
Craig
on 01-03-2022 09:51
I see, I am going to drop you private message.
Please keep an eye on your inbox
Regards
on 01-03-2022 09:59
on 01-03-2022 10:22
All Sorted.
Apparently all numbers should be saved as +44 not 07 thats is why i cant dial out or see the callers ID hen they contact me
Many thanks
Craig
on 01-03-2022 10:57