on 14-03-2023 09:01
I called my own mobile number using two different Landline phones at two different locations and on both occasions the same stranger answered the phone saying I was through to the Libyan Embassy - as if my phone number had been hijacked via that relatively outdated telephone system. Has anyone had a similar experience please and what would you do even if you haven't. Calls from other mobile phones work as normal.
on 14-03-2023 09:26
Hi CaroAll,
Thanks for your post and welcome back to the community.
Many apologies for the issues faced with the calls, firstly can I just ask are both landlines on different providers to Virgin?
Also regarding the mobile calls, were they from different providers?
Let us know and we'll investigate further,