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DTouzel
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Call failed

Hi, 

over the last few days, people cannot call me and also I’m getting call failed when I try to ring someone.

Nothing has changed on the phone that I know of and I’m not in a new area.

the strange thing is that if I call someone it says call failed, if I then call them again straight away it connects. This doesn’t work the other way around with people calling me.

My reception seems to have dropped to low, even when in the city centre, which used to be excellent. 4g is now rarely on, sms is fine.

I have tried restarting the phone, but it makes no difference.

Thanks,

Dave

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Forum Team
Forum Team
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Re: Call failed

Hi DTouzel, 

Sorry to hear that you're having some issues with your signals and calls at the moment, I can appreciate this ins't ideal. 

So does this happen everywhere you go, or in one location? 

I'd be happy to take a closer look and see if there's any issues within the area, therefore just reply to my personal message I'm sending now and we'll take things from there. 

I look forward to hearing back from you soon. 

Emma_C - Forum Team
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