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Alz11666
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Message 31 of 51
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Re: Call Waiting not working

I have same issues with call waiting not working. It was working on EE until I swapped to virgin. Help operator suddgested looking on Google. Not good please help

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Alz11666
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Message 32 of 51
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Re: Call Waiting not working

Hi Emma I have same issue with call waiting can you help please

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Message 33 of 51
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Re: Call Waiting not working

Hi Alz11666, 

I'd love to help. 

Do you want to personal message me and I'll take a closer look?

Thanks. 

Emma_C - Forum Team
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frannie3
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Message 34 of 51
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Re: Call Waiting not working

Hi Emma, 

I'm having the same problem with call waiting. Is there any chance you could help me too?

Thanks,

Frannie

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Alz11666
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Message 35 of 51
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Re: Call Waiting not working

Mine has been sorted now but my partner's has not. I used the text help option and was just a matter of time before I got an operator that knew what he was doing. I had a lot of failed attempts at this which was disappointing. Some even said that virgin did not have this option but clearly they do as mine is working. This whole process was really stressful and you would think all operators within the company were up to speed on the workings of the system. If I knew what a problem this was going to be I never would have left we.

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Message 36 of 51
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Re: Call Waiting not working

Hi Alz11666, 

Sorry your partner is having this issue. 

If you can personal message me with the details I'll be able to take a closer look. 

Thanks. 

Emma_C - Forum Team
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Alz11666
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Message 37 of 51
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Re: Call Waiting not working

How do I do that

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Message 38 of 51
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Re: Call Waiting not working

No worries, I'll send you a message first. Just keep an eye out for the notification. 

Emma_C - Forum Team
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Alz11666
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Message 39 of 51
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Re: Call Waiting not working

Ok thanks

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simonmilnes
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Message 40 of 51
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Re: Call Waiting not working

Hi Emma, I am having the same issue with call waiting not working, I've tried the text help and the call centre but they can't seem to fix it. Can you help me???

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