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bonitize
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Message 21 of 51
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Re: Call Waiting not working

I have the same call waiting problem. It cannot be activatef on my phone. Can anybody help please.

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Message 22 of 51
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Re: Call Waiting not working

Hi Bonitize, 

Sorry to hear you're having this issue. 

Do you want to pop me a personal message and I'll check it out? 

Thanks Smiley Happy 

Emma_C - Forum Team
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rashthedude
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Message 23 of 51
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Re: Call Waiting not working

I have the same exact problem. Spoke to customer service at least 5 times but they keep on telling me that it's not on their side. Can anyone help me out here?

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Message 24 of 51
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Re: Call Waiting not working

Hey rashthedude, 

Thanks for your post and welcome to our community. 

Sorry to hear that you're having some issues with call waiting, I can appreciate you're keen to get things sorted. 

Do you want to pop me a personal message and I'll see what I can do?

Smiley Happy 

Emma_C - Forum Team
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Daytona29
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Message 25 of 51
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Re: Call Waiting not working

Hi Emma,

 

I am having the same problem with my phone since I swapped to the new SIM you sent out to me. Could this be resolved please?

 

Many Thanks

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Message 26 of 51
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Re: Call Waiting not working

Hey Daytona29, 

I've just replied to your personal message, it should appear in the corner as a little envelope. 

Emma_C - Forum Team
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taimur_9000
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Message 27 of 51
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Re: Call Waiting not working

Hi, Sorry for bumping up and old thread.

 

My call waiting function was working perfectly fine, then I got a new sim card from Virgin it stopped working, phoned them over a week ago the guy told me it was disabled and he has enabled it will take time. 

Now the call waiting feature is working however when I get a call I try to answer the second call, putting the first one on hold it says unable to switch calls and goes back to first call. Phone the CS up they said call waiting feature is currently not working on all sim cards engineers are working on it, is this the case or its just not been enabled properly at the back end?

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loz_hurst
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Message 28 of 51
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Re: Call Waiting not working

Exact same problem here since I installed the new SIM card VM sent out of the blue.  Telephone support completely useless.  Can you sort mine too, please?

Thanks,

Laurence

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rkherouf
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Message 29 of 51
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Re: Call Waiting not working

Hi, 

 I am having the same problem where the call waiting does not work...I called many times and the technical team in call centre tried with no success !!

 

Could you please help on sorting mine too?

 

Thanks

Red

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Message 30 of 51
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Re: Call Waiting not working

Hi Rkherouf, 

Thanks for your post an welcome to our community. 

Really sorry you're having an issue with call waiting, I'd be more than happy to sort this out. 

Can you pop me a personal message and I'll have a look?

 

Emma_C - Forum Team
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