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simonmowts29
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Bills

Hi 

First time on this site but my question is my contract is £15 per month but my direct debit that comes out is £15.15 could someone please explain as I’m confused.

 Thank you.

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Forum Team
Forum Team
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Re: Bills

Hi Simonmowts29, 

Thanks for your post and welcome to our community. 

Sorry that the amount coming out of your Direct Debit is more than agreed, I can appreciate you're keen to know why. 

Have you been able to log into your account and view the bill to see what the 15p is for?

Some services like premium messages and picture messages aren't included within your allowances. 

If you have any further questions then please pop me a personal message and I'll be happy to help. 

:) 

Emma_C - Forum Team
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