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twinmom81
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Bereavement

Hi, I have just called the standard number to notify you that my mom has passed away and would like to cancel her mobile phone number. After being put on hold several times and put through to two departments they then hung up on me.

Does anyone have a direct number or email address for the bereavement team?

thanks in advance

 

 

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wez
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Re: Bereavement

Hi - Bereavement is on 0800 952 2302

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happywithmy350
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Re: Bereavement

Sorry for your loss - that's a UK number, we don't use the word mom here - so I wanted to make sure it would work for you
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twinmom81
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Re: Bereavement

Hi, yes I’m in Birmingham, UK.

In Birmingham we use mom more than mum . 

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Forum Team
Forum Team
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Re: Bereavement

Hi twinmom81 

 

Thanks for messaging us and we are sorry to hear this. 

 

Have you managed to speak to the bereavement team to get this resolved? 

 

Kind regards 

Chris. 

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twinmom81
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Re: Bereavement

Hi thanks for the reply, no I haven’t been able to get through yet.

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Forum Team
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Re: Bereavement

Hi twinmom81

 

We will send you a private message so that this can be looked in too. 

 

Kind regards 

Chris 

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